Terms and Conditions
For General Enquiry's by E-mail -
Telephone - (01782) 617999
Address - Impish
Odes, 5 Essex Place, Westlands, Newcastle, Staffs, ST5 3PS.
Shipping & Delivery
We Aim to send out your order A.S.A.P. and we normally send
orders out within Five days of receipt of payment, however at
busier times of the year this may take slightly longer. If you
are sending an image to personalise an ode; depending
on the quality of the image, some manipulation and arranging
may be required. This can impact on delivery times at busier
periods. This is very rare but if we anticipate
any delay we will contact you by email to keep you informed.
Privacy & Security
We do not provide any personal details to other companies or
individuals for their marketing purposes.
Our customers are always right, and in the 25 years we have
been doing this we have never had one that was wrong! So if
for any reason you are not happy with your order please contact
us by email or Phone and we will bend over backwards to rectify
any problem. Unfortunately we cannot reimburse the cost of return
postage unless the items are faulty.
All work is our own and is copyrighted
All rights are reserved, and copying or storing them in whole
or part, is prohibited without our written permission.
Payment & Pricing
Payment may be made via paypal through the web site.
You may also phone through an order on 01782 617999 and pay
using any Visa,
MasterCard or debit cards.
site© Impishodes 2017